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SHIPPING & RETURNS On orders of $100 or more  SHIPPING & RETURNSIf the items in your order which qualify for 'Free Shipping' On orders of $100 or more, your order ships FREE! ORDER ACCEPTANCE, PRICING ERRORS & OUR RIGHT TO REFUSE AN ORDERAll orders placed through this site are treated as an offer to buy, not a completed sale. Your order is not accepted until we confirm it and ship it. We make every effort to keep pricing, product descriptions, images, specifications and availability accurate, but errors do happen. If we find an error affecting your order — including an incorrect price, an incorrect description, an item that is out of stock or discontinued, or an order we are unable to verify — we reserve the right to refuse, cancel, correct or limit that order. We will contact you by email or phone using the information you provided at checkout within seven (7) days of the date your order was placed. When we contact you, you may choose to accept the corrected price or corrected order details, or to cancel the order. If we cannot reach you or do not hear back from you within a reasonable time, we will cancel the order. In every case, any amount charged to your card for a cancelled or refused order will be refunded in full to the original method of payment. We also reserve the right to limit quantities, to decline orders that appear to be for resale, and to refuse or cancel orders that we believe to be fraudulent or that we are unable to fulfill for any other reason.FREE SHIPPINGOn orders of $100 or more If the items in your order qualify for Free Shipping and your order total is $100 or more, your order ships FREE! SHIPPING INFORMATION TRANSIT DAYS
DELIVERY METHOD
HOLIDAY SHIPPING SCHEDULE
SHIPPING TO A P.O. BOX We ONLY SHIP TO MAILING ADDRESSES SHIPPING TO AN ADDRESS THAT IS DIFFERENT FROM THE BILLING ADDRESS We can ship orders to an address that is different from the credit card statement billing address. When placing your order simply enter your shipping information on the right, under the Ship To heading. Then if the credit card billing information is different you can fill in the section on the left under the Bill To (If Different): heading. You must provide the billing information exactly as it appears on your credit card billing statement. Please allow additional time for us to process your order due to the additional security steps required. CANADIAN SHIPMENTS The quoted shipping costs do not include all brokerage fees and duties for shipments originating from the US into Canada. Taxes are not included. All prices on our site are in US Funds. Your credit card company will convert the US charge to Canadian. INTERNATIONAL SHIPMENTS Currently, we ship only to the United States and Canada. RETURNS Return Authorization Request Your satisfaction is our ONLY goal. If, for any reason, you are not 100% satisfied with your purchase, you may return the item within 60 days from the date your order was received for a refund. We cannot exchange items. Please place a new order online for the replacement item(s). Products must be returned with the original box, packaging, all manuals, and accessories along with your proof of purchase. Merchandise must be in new condition. No claims for shortages or damages will be honored unless reported within 10 business days from the date of delivery. About Restocking Fees & Refunds:
Step #1: Provide this information and submit it. Your return will be processed faster with the information. Step #2: Return shipping information will be sent to you as soon as the return authorization is completed. Your return will be processed faster with this information.
Email to: [email protected] |