Return Authorization Request

Your satisfaction is our ONLY goal. If, for any reason, you are not 100% satisfied with your purchase, you may return the item within 60 days from the date your order was received for a refund. We cannot exchange items. Please place a new order online for the replacement item(s).

Products must be returned with the original box, packaging, all manuals, and accessories along with your proof of purchase. Merchandise must be in new condition.

No claims for shortages or damages will be honored unless reported within 10 business days from the date of delivery.

About Re-stocking Fees & Refunds:

• There is a 15%-25% re-stocking fee on any return that is not an error of our company or website.
• The value of any missing items and/or damaged items will be deducted from the credit amount of a return.
• Shipping/Handling costs are not refundable.
• If you return a product that qualified for free shipping when ordered, our actual outbound shipping costs will be deducted from your return refund.
• It is the original purchaser's responsibility to ensure that returns are adequately packaged, insured, and tracked. All shipping costs are the responsibility of you, the customer.
• Pending inspection, refunds will be issued within 14 days of receipt. Refunds will be in the same form previously accepted for payment.

Step #1: Provide this information and submit it. Your return will be processed faster with the information.

Step #2: Return shipping information will be sent to you as soon as the return authorization is completed.

Your return will be processed faster with this information.

• Name *
• Company *
• Email *
• Phone
• Return Reason
• Order Number
• Part Number(s) *

Email to: [email protected]